In crisis? Call 911, HealthLine 811, or call/text 988 for suicide crisis support.

Contact SaskBurnout

Ready to ask about care, or have a practical question?

Use the secure intake to request care and share health information. For scheduling or general questions, you can phone or email the clinic.

Getting in touch

Share health information through the secure intake

Ordinary email and voicemail are useful for scheduling or general questions, but should not be used for detailed sensitive information.

✓ Secure intake for requesting care
✓ Phone or email for administrative questions
✓ Emergency services for urgent safety concerns
Private & confidential

Information is not shared without consent except where required by law

Secure video

Available across Saskatchewan

$170–$350

Four service options · 60-minute appointments

No physician referral

No physician referral required to request care

Ways to connect

Choose how to contact us

The secure intake is the place for personal health details. Phone and email are available for scheduling and general questions.

Recommended

Secure intake

Use for requesting service, describing symptoms and providing clinical or funding information.

Direct

Phone

Use for scheduling, accessibility or a brief administrative question.

Written

Email

Use for non-urgent general questions and avoid including detailed health information.

Privacy

Protect your information when contacting the clinic

No ordinary communication channel can replace emergency care or a secure clinical process.

01

Keep email general

Do not include detailed trauma, diagnosis, medication or safety information in ordinary email.

02

We may confirm your identity

The clinic may verify identity before discussing appointments or personal information.

03

Sharing information with your consent

Physicians, employers or family members should not receive information without appropriate authorization.

04

Use emergency routes when needed

Do not wait for an email or intake reply if there is immediate danger or urgent clinical risk.

Clinic contact

Clinic details

Use these channels for general clinic communication.

Call

Phone

Write

Email

Service

Provider

SaskBurnout through STG Health Services Inc.

Response expectations

What happens after contact

We review care requests through the secure intake. The clinic handles scheduling and general questions by phone or email.

Intake

Clinical review

Secure intake is reviewed for safety, scope, fit, availability and funding requirements.

Administrative message

Direct response

The clinic responds to scheduling or general questions during ordinary operations.

Third-party inquiry

Consent check

Information is not released until identity, authority and consent requirements are satisfied.

Contact questions

Before sending a message

How quickly will I receive a response?

Response time varies with clinic operations. This is not an emergency or same-day crisis service.

Can my physician contact you?

Yes, but personal information can only be discussed with appropriate consent or another lawful basis.

Do you see clients outside Saskatchewan?

The service is designed for clients located in Saskatchewan during care, subject to clinical and regulatory requirements.

What should I do in a crisis?

Call 911 for immediate danger, 8-1-1 for Saskatchewan health advice, or call/text 9-8-8 for suicide crisis support.

Choose the right contact route

Use secure intake for care requests. Use phone or email only for scheduling, accessibility or general administrative questions.

Do not wait for an intake, email or voicemail response when there is immediate danger or urgent clinical risk. Use the emergency and crisis routes listed above.